top of page

Student Testimonials

Over the past 5 years, Masters Method has successfully delivered trade compliance trainings to over 2,000 trade professionals throughout the world. More than 1,000 companies, representing virtually all industrial sectors of international trade, now rely on Masters Method for their trade compliance training needs.

From our list of over 1,000 positive and highly enthusiastic testimonials, here is a small sampling:

“Strongly recommend this training to anyone involved in classification. The skills learned in this course will make an invaluable asset to have in my career.”

Melissa P.

Customs Coordinator

Samsung Electronics


“I’m excited to apply the simple and logical process as well as the defender tool in my day-to-day activities at work. The best classification training I’ve attended”

Reina Cabatarca

Risk Manager, Global Trade Compliance



“Time and money well spent. Great Job!”

Marshall Smith

Customs Manager

Starbucks Coffee Co.


“This class made me feel confident to go back to work and start classifying with certainty. It was engaging, interactive, fun and extremely informative.”

Josh Finesilver

Purchasing Admin. Supervisor

Wesco Aircraft


“Any brokerage or compliance group doing classification should attend this hands on training. The Method developed is consistent and accurate.”

Susie Quellhorst


Crown Equipment


“This training provides a real world look and application of complex concepts. I have gained tools and skills that I can take with me and use forever”

Brittney Allen

ITC Analyst



“Fantastic job. MM provided me with a comprehensive classification model that I could take back to the company and implement immediately. Many thanks.”

Bob Dunlap

Customs Compliance Coordinator

SAS Shoemakers


“Very effective training. Kept me engaged and interested. Taught me very useful tips and procedures for classifying. I would definitely recommend this training to anyone who is involved in HTS classification.”

Nate Roan

Import Compliance Coordinator

RL Willey


“The various activities and tests we did really re-enforced the material we learned. I recommend this class to all compliance professionals trying to advance in their field.”

Mike Owen

Senior Trade Analyst

Callaway Golf


“I’ve never classified before this class and now it feels like I’ve done it for a while. I’m much more confident of what I’m doing because I understand why I’m doing it. The training was clear and direct.”

Alexandra Vazquez

Import/Export Coordinator

R.L Jones


“It was entertaining and easy to learn. I would recommend this course for anyone who export/import goods.”

Greg Kean

Shipper II

General Atomics


“Excellent! I will absolutely recommend this to co-workers! Thank you!”

Mary Scacccetti

UTC Aerospace


“I was very excited to learn that HTS classification is not a grey area anymore. With trainings like these, anyone can do it! It all begins with a will to start… Kudos!”

Signa Murillo

Logistic Manager

RL Jones


“Great instructors! I enjoyed the varied learning methods.”

Maggie Mulhern

International Trade Specialist

Trek Bicycle Corp.


“Excellent training! This was by far the best classification training I have ever had. In 17 years of classification experience, the GRI’s were still very confusing to interpret. Steve broke them down into logical, understandable concepts. I’m looking forward to any future Masters Method programs; fun and practical – the 2 days flew by”

Lisa Withrow-Tringali

Customs Manager

Masco Corp.


“I really enjoyed the training. It really exceeded my expectations. I was afraid to classify but with all the tools you provided me with I feel confident and comfortable to classify. Thanks so much.”

Dora Navarro

NAFTA Coordinator

Ingersoll Rand


“It’s really easy to understand something so complex. I highly recommend it, you won’t regret it!”

Damaris Diaz

Import/ Export Coordinator



“Videos were the best part! Very enjoyable, learned a lot and had my attention the entire time.”

Gregory Asaf

Export Specialist



“The training is a logical and methodical approach to ECCN classification that anyone can follow and understand.”

Anna Zajac

Regional Customs Manager

Kuehne and Nagel


“It does break it down in a way that is less over whelming considering the language and structure found in the CCL.”

Mars Budziszewshi

Trade Compliance Specialist

Brady Worldwide Inc.


“A lot of information to absorb in two days, but very beneficial.”

June Pena


The Fitzpatrick Company


“Really good marriage between theory and application. Something over these last two days clicked and shifted uncertainty to one of organization and clarity.”

Danielle Staffieri

Senior ITC Specialist

Draeger Medical


“I feel it just keeps getting better and better! Fantastic Job!!”

Kris Doering

Trade compliance App Spec.



“This was my second Masters and it sunk in more the second time around.”

Russel Dalpe

Sr. Buyer



“Well organized and easy to understand, especially for a bland topic. I found the use of example extremely useful. An excellent and comprehensive lesson in ECCN. This will be the guideline for all my future classifications.”

Michael Kenlan

Import Export Admin



“Excellent training on ECCN Classification! I strong will urge my company to continue using Zisser for this type of training in the future”

Patrick Dunn

SR CAD Designer



“Enjoyed the Videos. Very good instructor. Well organized and paced. This is the best training I have taken in 35 years.”

Bill Cox

Director of Engineering



“The variety of activities and learning methods employed, gave a fantastic opportunity for retention.”

J.T. Smith

Purchasing Manager



Thank heaven for the brain breaks and games-would not have stayed focused without them. Masters Method took an intimidating and sometimes overwhelming task and made it workable with a high level of confidence and understanding.”

Michelle McGrath




“Best training I have ever taken!!! Loved it!”

Casie Ratican




“It was a very informative and active class, the methodology would definitely be applied.”

Priscilla Omoto

Admin Support

Teledyne Microwave Sol.


“Fun filled 2-days, while learning- time did not drag”

John Min

Custom Compliance Admin

Alcoa Fastening Srp.


“Training brought to light a systematic approach that will stand the test of time.”

Bill Hundley



“Exceptional, learn a lot, will use training in my day to day activities.”


Global import/ export compliance analyst

Doosan Bobcat Company


“The variation in training method helped me to be able to retain more of the actual material. Being able to have hands on by doing helped and brought people from other areas together to talk.”

Maria Forte


Band-It IDEX


“This was the 2nd Masters Method HTS seminar I have attended. It was a great refresher course. It was nice to see new things in the material presented. The activities to get the audience engaged are a great idea and the prizes help to motivate the group. The monthly web training is an excellent idea as well.”

Deanne Kusche

Materials and International Trade Compliance Manager

Warren Rupp, Inc.


“This is the best classification course I have attended as it was simple yet effective in providing a great understanding to the whole process. I would definitely recommend to others. As a matter of fact I started recommending to others after the 1st day.”

Cindy Banuelos-Fitzgerald

Import Administrator

Northrop Grumman


“Very good, will recommend to others! This is the ‘New Normal’, if it is not – then it should be!”

Sam Abraham

Customs & Export Compliance

Bombardier Aerospace


“This is an important training that should be used by companies to enhance the subject matter expertise of employees versed in HTS Classification, and for cross-functional training of staff dedicated to other disciplines.”

Gil Armstrong

Sr. Manager, Import/Export



“A tremendous overview of what is expected for reasonable care in classification and beneficial for both newcomers to the classification process and long time ‘experts’ who can always use a refresher process. One of the best seminars I have attended – a new curve on tedious materials…the laugh breaks were invaluable! I was impressed and will recommend to others.”

LueAnn Liedlich

Import Supervisor

CEVA Logistics / EGL Global Brokerage


“I love the Masters Method – Steve took a tough topic and made it not only acceptable but sometimes even fun. I’ve never had anyone make GRI’s more understandable, thank you.”

Marge O’Connell

Corporate Trade Compliance Director

Illinois Tool Works, Inc. “ITW”


“The pace was perfect, the activities were very effective. The training provided excellent ‘new’ tools for classification. I would recommend the training and its concepts to anyone who classifies, regardless of experience.”

Margaret Lange

Import Compliance Manager

Kohl’s Department Stores


“As a beginner to HTS, I highly recommend this 2 day course. I now feel confident with the “simplified” system to take on this task as an Import Coordinator. Thank you Zisser for a great class!”

Kristin Kelly

Import Coordinator, Pfizer, Inc.


“Very well done, very valuable course. Not much else out there that helps break down the classification process to this level. The Masters Method made it simple.”

Matthew Brown

Product Classification Specialist

Rockwell Collins


“The Masters Method provided a whole new perspective on classification. While I came in with experience in researching and identifying HTS, the Masters Method has given me confidence in supporting my analysis to show Reasonable Care to protect my company.”

Brianna Woodsby

Import Supervisor

AFL Telecommunications


“If you’re classifying or speaking to it with your clients this training is a “must”. This is an entirely different approach I recommend to anyone in the industry. It’s simple and easily understandable at any level.”

Kirsten Lear

Director of Compliance

DB Schenker


“I enjoyed the course – the training was fun and interactive and helped solidify the concepts taught.”

Raymond Deegan

Import/Export Compliance Manager

B/E Aerospace


“Excellent. This is my 3rd training session along the same topics and I really like the simplified approach that was taught in this class. I left the training with a much better understanding of classification.”

Jacob Fitzgerald

Compliance Analyst

Bombardier Aerospace


“The Masters Method really helps you to quickly work through the determination process. The pointers are logical and provide easy-to-understand lines of defense.”

Ilse Bacchus

Product Information and Site Services Supervisor,

Export Control Coordinator

PPG Aerospace

bottom of page